Virtual Support Services for Online Students: Embedding the Library at Point-of-Need

Session Description
With more than one in three learners taking at least one online course, and one in seven taking all of their courses at a distance, how do academic libraries expand services to meet evolving digital preferences? Berkeley College offers a robust embedded librarian instructional program, an array of virtual support services, mobile-friendly eResource collections available at point-of-need in the learning management system, and a variety of virtual co-curricular events and programs. Discover strategies to transform online communication, networking, and collaboration. Explore tactics for leveraging existing and emerging technology infrastructure in preparation for a virtual library of the future.

The following topics will be discussed by the presenter:

  1. Virtual reference: proactive live chat support, text messaging, online appointment booking, virtual office hours, videoconferencing, screen sharing, meeting the needs of non-traditional students (working parents, etc) and global students (across time zones);
  2. Electronic collections: the transition from physical to virtual, embedding articles, eBooks, streaming media, & digital magazines at point-of-need in the LMS, delivering physical materials to online students, mobile access and app integration;
  3. Embedded librarianship: online faculty support, virtual information literacy instruction, course-integrated interactive learning objects, library orientation for distance learners;
  4. Online library events: cultivating a virtual community through co-curricular programming, Online Book Club, Virtual Art & Creativity Festival, live-streamed guest speakers, eScavenger Hunts
Presenter(s)
Matt LaBrake
Matt LaBrake, Berkeley College Online, NJ
Matt LaBrake serves as the Senior Director, Online Library & Technology Services, at Berkeley College. LaBrake provides leadership and vision for all aspects of distance learning library services, while also working across six physical campuses and Berkeley College Online in the exploration and integration of new and emerging technologies for teaching and learning. He serves nationally as Co-Chair of the ACRL Distance Library Section Instruction Committee, creating professional development opportunities for distance librarians. Matt presents internationally on topics related to distance learning, library services, instructional design and educational technology. Connect with Matt here – www.linkedin.com/in/matthewlabrake
Session Type
20-Minute Session
Audience
All Audiences

A recording of this presentation is available.
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The Effect of Plagiarism Detection Tools on Student Ethical Behavior and Academic Integrity Policies

Session Description
Student plagiarism continues to be a major concern among instructors and institutions. Fortunately, over the years several plagiarism detection tools have become available to help curb the unethical behavior of plagiarizing another’s work. Tools such as Turnitin and Grammarly have assisted students and instructors in managing potential academic misconduct by highlighting similarities between the student’s current submitted work and previously submitted work by another student. If similarity results are high, the instructor must wonder if the unethical act was intentional and if so what motivated the student’s behavior. The Theory of Planned Behavior (TPB) developed by Ajzen (1991) “addresses the individual’s intention to perform a given behavior.” In this model, “intentions are assumed to capture the motivational factors that influence a behavior.” One such study confirmed that the application of the TPB model “predicted intentions to plagiarize as a function of one’s attitude toward plagiarism” (Camara et al., 2017). Understanding students’ attitudes along with plagiarism detection tools can help instructors determine how a student perceives what plagiarism is. One item that can put all parties on the same page is the institution’s academic integrity policy. This document should be more than simply an honor code which students sign. Institutions must be committed to establishing a culture of integrity in which “the sense of membership in a community with moral expectations tends to trump temptation” (Scott, 2015). This presentation will explore how plagiarism detection tools can assist instructors in determining a student’s intent to plagiarize and how that behavior might affect an institution’s academic integrity policies.
Presenter(s)
Lori Brooks, PhD
Lori Brooks, PhD, University of Phoenix, AZ
Professor Brooks has been an instructor at University of Phoenix since 2003. She typically facilitates entry-point courses. She also facilitates Education graduate courses and is particularly interested in technology and pedagogy. She has a Ph.D. in Education and a Master of Science in Management.
Judy Drilling, MA
Judy Drilling, MA, University of Phoenix, AZ
I have worked in Education for the past 15 years and my passion is assisting students to succeed in meeting their educational goals. As an instructor, I strive to create a learning environment which encourages students to grow academically, professionally, and personally. I obtained a Bachelor’s Degree in Psychology from California State University, Fresno in 1999. I began my professional career in teaching as an Independent Living Skills Instructor. In this position I provided education and training to at risk youth in the areas of home management, educational planning, health matters, employment, as well as interpersonal skills. I then went on to earn a Master’s Degree in Organizational Leadership in 2002 as well as a Certificate in Human Resources Management in 2004. I have been teaching online for University of Phoenix since 2008, teaching mostly Critical Thinking and Psychology of Learning classes. I also taught an Introduction to Psychology class at a local career college.
Session Type
20-Minute Session
Audience
Novice

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Do We Practice What We Preach? An Exploration of Wellness

Session Description
This presentation will focus on a recent study looking factors of wellness and burnout in counselor educators, comparing teaching settings. While the focus of the study was on those who teach counseling, the role of wellness and burnout in online educators is important to address.

In a world and profession that seems to demand more and more of ourselves, it can seem that these increasing pressures can leave us feeling a bit empty and run down. Keeping up with the fast pace of academia can lead to issues of self-esteem and self-confidence. Examining these factors can help us to understand how we can continue to do what we love, with confidence and keep up our self-esteem in order to avoid burnout.

It is vital to understand the contributing factors to create an environment that is more conducive to genuineness, confidence, and enhanced self-esteem. The factors that play into wellness and burnout might not be the same across settings in relation to teaching location, for example, online versus in-seat. Thus, it is important that we look at unique factors in each setting to enhance ourselves and our team as educators.

The goal of this presentation is to educate professionals of the factors that influence burnout and wellness, learn how to adjust our own work to lessen the impact of burnout factors and increase wellness, and how to not lose ourselves in the process.

Presenter(s)
Sarah Jarvie
Sarah Jarvie, Colorado Christian Univeristy, CO
Dr. Sarah Jarvie is an Assistant Professor at Colorado Christian University. She has been a full-time counselor educator since 2014. She has a background in community mental health and private practice with clients of all ages from children to adults. Dr. Jarvie enjoys infusing connection between clinical practice and the classroom. Her research interests include person-centered education, teaching applications to counseling, and counselor and counselor educator wellness.
Cara Metz
Cara Metz, Ashford University, CO
Dr. Cara Metz is an Assistant Professor at Ashford University. She has been a full-time counselor educators since 2013, and a licensed professional counseling since 2006. She mainly worked with adolescents and adults in her practice. Dr. Metz’s theoretical orientation is person-centered, which she uses both in professional practice and teaching. Her research interests include, person-centered education, online education, and wellness.
Session Type
20-Minute Session
Audience
All Audiences

A recording of this presentation is available.
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Our Two Cents: How to Make Online Learners Feel Inclusive?

Session Description
We often think online is a neutral place to communicate and there’s no exclusion at all. However, people feel othered or excluded for various reasons online as in face to face classroom. The reasons for feeling othered are attributed to various membership categorization in which students put themselves. Some students think they are old and lack of technology skills compared to young digital natives. If students first joined a program, they might think their knowledge level is way lower than other incumbent students taking the same course and hesitate to share their voice. International students may struggle due to lack of language proficiency and cultural differences. They sometimes do not understand what domestic students intend to say or simply feel offended because of different writing style. Misunderstandings often happen in the cyber place due to delayed communication and lack of personal intimacy. Because many online learners are professional, they might feel excluded when other students know each other from face to face classes. There are many more reasons why online learners feel othered, excluded, and isolated. It is very important for online instructor to understand those reasons and find ways to mitigate such negative feelings to make online learners feel more inclusive. Therefore, the purpose of this study is to explore online learners’ feelings of and reasons for otherness based on our interviews and provide some useful tips and tricks for online instructors.
Presenter(s)
Hajeen Choi
Hajeen Choi, Florida State University, FL
Hello, my name is Hajeen Choi and I am a doctoral candidate in the Instructional Systems and Learning Technologies program at Florida State University. My research interests include social learning, motivation and engagement in online learning, informal learning, and social media in education. Currently, I am working on the projects such as the feeling of othering in online learning, using social media to foster social engagement in formal learning, and Twitter Conference Backchannel for building PLN and online presence. In regards to teaching, I teach an educational technology course to pre-service teachers and had been working as a teaching assistant for various online courses.
Ömer Arslan
Ömer Arslan, Florida State University, FL
My name is Ömer Arslan and I am a second-year doctoral student in Instructional Systems and Learning Technologies program at Florida State University. My interest in online learning began when I was a master’s student in Turkey. I learned about socio-cultural dynamics manifested in learning environments. Currently, I engage in activities that contribute to my personal and professional development inclusive of enrolling in graduate courses, teaching Introduction to Educational Technology, participating in research projects, and research group meetings. I am local to Tallahassee, Florida for more than one year, and spent my spare time walking around lakes, jumping rope, and listening to music.
Dan He
Dan He, Florida State University, FL

My name is Dan He, from Chengdu, China. I’m a first-year doctoral student in Instructional Systems and Learning Technologies program at Florida State University. Before my doctoral program, I earned my master’s degree in Foreign and Second Language Education at FSU. My current area of interest includes online students’ collaborations and interactions within multi-cultural groups in higher education and the impact of social media in both formal and informal learning. I’m also drawn to technology-enhanced language learning because of my previous learning and working experience as a Mandarin and English teacher.
Vanessa Dennen
Vanessa Dennen, Florida State University, FL

Session Type
20-Minute Session
Audience
All Audiences

A recording of this presentation is available.
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20-Minute Interactive Session

Session Description
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Presenter(s)
Presenter
PRESENTER, Affiliation
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Session Type
20-Minute Session
Audience
AUDIENCE