Health Sciences Library Website Using LibGuides: a usability study

Session Description
The purpose of this usability study was to determine the ease of use and navigation of a new Health Sciences Library website, using the LibGuide platform, for biomedical students, faculty, researchers, and staff at the John A. Burns School of Medicine. The main functions of the HSL are to provide its patrons with the information they need to complete assignments, teach, conduct research, and facilitate patient care. The HSL specializes in collecting and subscribing to biomedical information. With the bulk of the library’s collection being available online it is important that the library’s website is easy to learn and use. Approval to conduct the study was received by the University of Hawaiʻi at Mānoa Institutional Review Board. For this usability study, in an effort to reduce cognitive load on users, the HSL website was consolidated to a single platform called LibGuides, and a new discovery tool/search interface was implemented. This usability study evaluates the learnability, efficiency, and users’ satisfaction of the new website and discovery tool through online questionnaires and in-person think aloud sessions. Results from the usability study show that the new website is easier to use and participants rated a higher satisfaction with the new website compared to the old website.
URL: https://libguides.jabsom.hawaii.edu/library
Presenter(s)
Melissa Kahili-Heede
Melissa Kahili-Heede, University of Hawaiʻi at Mānoa, HI
Melissa Kahili-Heede is a final year masters student in the Learning Design and Technology program in the College of Education at the University of Hawaii at Manoa. Melissa is also a librarian at the Health Sciences Library at the John A. Burns School of Medicine, University of Hawaii at Manoa.
Session Type
LTEC Session
Audience
All Audiences

A recording of this presentation is available.
Click the button to the right to access the session archive.

Virtual Support Services for Online Students: Embedding the Library at Point-of-Need

Session Description
With more than one in three learners taking at least one online course, and one in seven taking all of their courses at a distance, how do academic libraries expand services to meet evolving digital preferences? Berkeley College offers a robust embedded librarian instructional program, an array of virtual support services, mobile-friendly eResource collections available at point-of-need in the learning management system, and a variety of virtual co-curricular events and programs. Discover strategies to transform online communication, networking, and collaboration. Explore tactics for leveraging existing and emerging technology infrastructure in preparation for a virtual library of the future.

The following topics will be discussed by the presenter:

  1. Virtual reference: proactive live chat support, text messaging, online appointment booking, virtual office hours, videoconferencing, screen sharing, meeting the needs of non-traditional students (working parents, etc) and global students (across time zones);
  2. Electronic collections: the transition from physical to virtual, embedding articles, eBooks, streaming media, & digital magazines at point-of-need in the LMS, delivering physical materials to online students, mobile access and app integration;
  3. Embedded librarianship: online faculty support, virtual information literacy instruction, course-integrated interactive learning objects, library orientation for distance learners;
  4. Online library events: cultivating a virtual community through co-curricular programming, Online Book Club, Virtual Art & Creativity Festival, live-streamed guest speakers, eScavenger Hunts
Presenter(s)
Matt LaBrake
Matt LaBrake, Berkeley College Online, NJ
Matt LaBrake serves as the Senior Director, Online Library & Technology Services, at Berkeley College. LaBrake provides leadership and vision for all aspects of distance learning library services, while also working across six physical campuses and Berkeley College Online in the exploration and integration of new and emerging technologies for teaching and learning. He serves nationally as Co-Chair of the ACRL Distance Library Section Instruction Committee, creating professional development opportunities for distance librarians. Matt presents internationally on topics related to distance learning, library services, instructional design and educational technology. Connect with Matt here – www.linkedin.com/in/matthewlabrake
Session Type
20-Minute Session
Audience
All Audiences

A recording of this presentation is available.
Click the button to the right to access the session archive.